Why you shouldn’t call me for a phone survey on a Saturday morning

I love you so much I might actually send you what you asked for for Christmas.

Damn right Ceri, I might even give Annik the $500 gift card to NaughtybutNice.com.au that she asked for.

haha, I hear ya.

Like when optus called me to see “how I was going”.

Lady: So sir have you had any problems with the optus mobile service we’re providing you?
Me: Yeah the service drops out around here for my and my housemates all the time for no reason.
Lady: Oh.. um.. well you can call XXXXX if you’d like to report a problem with your service. Other than that how has the service been?
Me: … uh good.
Lady: Ok thank you for your time!

So the moral of the story is, if you take these calls – always say 10 to get them off the line.
Ummm, doesn’t that mean they’ll keep treating us all like shit and think they are great?

@Ceri – remember to make sure the panties are unwashed, please.

@Brian – I don’t recall asking for that… was I drunk at the time?

@Omegatron – networks don’t believe you when you say their service drops out. Vodafone always tells me “Well your area is under our coverage, according to our little map.”

@franksting – exactly, there’s a valuable lesson to be learned here. And yall thought I only blogged about my mum and dick jokes!

Damn, I missed the dick jokes. How come I alwasy seem to be giving the finger here, I want a picture too

@franksting – just go to gravatar and upload your very own finger.

Thought that was actually exceedingly polite phone survey discourse for anytime of day or week. Can you be more disrespectful in the future?

@Natalie – oh I held back… next time, they won’t be so lucky.

So, I’m breaking my blog-long streak of lurking cause I work for Vodafone, and let me tell you, the map programme for coverage is so stuiply hard to actually use that most of the time, they’ll just be bullshitting you based on how angry you are.

I mean, um, customer service of the highest standard, all the time. XD

Also, we get judged on surveys just like that, like properly disciplined and shit, which, let me tell you, is somewhat frustrating. The company doesn’t seem to get that, as you’ve handily demonstrated thar, when you’re hassling someone to give you information they don’t give a shit about, they’re not going to reccommend your service to friends.

[lurk]

Why wouldn’t I have a spelling mistake in my first comment? How lovely.

I, of course, meant stupidly, not whatever rendering of it I achieved just now.

We get so many of those junk calls during the week its ridiculous! My Dad just yells at them and hangs up straight away. Once, the lady called back just to tell him how rude he was!

I always give them 10s so that I don’t have to justify my damn answer.

@SL – I feel so validated! Thank you for breaking your vow of silence

Hey, just for the record, I used to do this exact job – hours on end conducting surveys with people.

All I ask is that you give the person on the other end a bit of slack – they’re ussually students or those who due to their weight (so many fatties), life choices (like the courier who ran over a kid and couldn’t get work) or education level don’t have other options.

Refuse the survey, by all means, but don’t jerk the person around or abuse them. The fastest way off the line is polite refusal anyway. Besides, anything else would be akin treating someone like less of a human being just because they were in a despised industry, like advertising…